Privacy policy

Summary

• Purpose: We collect personal information only to support CPMA programs, services, and professional obligations.
• Scope: This policy applies to the public website, the member hub, forms, and communications.
• Professional data: Public information about licensed podiatrists and clinics may be displayed in CPMA directories.
• Member data: Private member information is accessible only to authorized CPMA personnel.
• Analytics: We collect limited, non-identifying data to improve website performance and usability.
• Retention: Information is retained unless a verified deletion request is received or retention is required by law.
• Access: You may request access to or correction of your personal information.
• Security: Data is stored on secure servers located in the United States, with access restricted to authorized personnel based in Canada only.
• Consent: Providing information implies consent, which may be withdrawn at any time.
• Questions: Contact privacy@cpma-ampc.ca.

Details

1. Purpose

This privacy policy explains how the Canadian Podiatric Medical Association (“CPMA”, “we”, “our”, “us”) collects, uses, stores, and protects personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, the Personal Information Protection Act (PIPA) of British Columbia, Alberta, and Quebec.

2. Scope

This policy applies to all personal information collected by CPMA through:

• the public website (cpma-ampc.ca and associated domains);
• online forms and communications;
• internal databases and the protected Member Hub;
• membership and event registration processes;
• correspondence via email or phone.

It covers both publicly available information and personally identifiable information (PII) provided by individuals or organizations.

3. Information we collect

We collect and maintain the following categories of information:

(a) Public professional data

Information related to licensed podiatrists and clinics, including:

• names, credentials, practice addresses, phone numbers, email addresses, and websites;
• publicly accessible clinic and contact information compiled in CPMA’s database.

(b) Internal and member data

Information collected through the member hub and internal forms, including:

• private or preferred contact emails and phone numbers;
• membership records, license and credential verification, and communication preferences.

(c) Application and form submissions

Information voluntarily provided by:

• candidates for membership;
• organizations applying for the CPMA Seal of Approval program;
• participants of conferences, training, or certification programs;
• individuals submitting general inquiries.

Typical data includes names, professional or company details, email addresses, phone numbers, and related contextual information.

(d) Analytical and technical data

We collect non-identifying data about visits to our website, including browser type, device, referring pages, time spent on the site, and aggregated usage statistics. This information is used solely to enhance website performance and improve the user experience.

4. Purpose of collection

CPMA collects and uses personal information for the following legitimate purposes:

• to manage membership records and verify professional credentials;
• to process applications, event registrations, and inquiries;
• to maintain accurate public listings of licensed podiatrists;
• to communicate important organizational, professional, and policy updates;
• to improve the structure, usability, and security of CPMA’s website and the member hub;
• to comply with applicable laws and regulations.

5. Data retention and deletion

All collected information is retained indefinitely in CPMA’s secure database unless a written request for deletion is received. Upon receipt of a verified written request, CPMA will permanently delete all personal information pertaining to the requesting individual, except where retention is required by law or professional regulation.

Requests may be sent to: privacy@cpma-ampc.ca.

6. Access and correction

Individuals may request access to their personal information held by CPMA and request corrections to ensure accuracy and completeness. All such requests will be reviewed and responded to within a reasonable period, not exceeding 30 days, as required by PIPEDA.

7. Data protection and security

CPMA employs appropriate administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, loss, or misuse.

Personal information is stored on secure servers located in the United States. Access to this information is strictly limited to authorized CPMA personnel and service providers based in Canada, acting within the scope of their professional duties and subject to confidentiality obligations.

8. Consent

By providing personal information to CPMA through any channel, you agree to its collection, use, and retention as outlined in this policy. You may withdraw your consent at any time by contacting CPMA’s privacy officer; however, doing so may limit our ability to deliver certain services.

9. Disclosure of information

CPMA may disclose personal information only:

• when required by law or court order;
• when necessary to prevent serious harm or threat to an individual; or
• with the individual’s explicit consent.

10. Use of cookies and analytics

Our website may use cookies and web analytics tools to collect anonymous usage information. No personally identifiable data is tracked without explicit consent.

You may disable cookies in your browser settings.

11. External links

This website may contain links to external resources. CPMA is not responsible for the content or privacy practices of third-party sites and recommends that users review each site's privacy policy.

12. Cross-provincial application

This policy complies with the federal PIPEDA. In provinces with substantially similar privacy laws — British Columbia, Alberta, and Quebec — CPMA applies the relevant PIPA provisions to ensure compliance with local requirements.

13. Updates to this policy

This policy may be amended from time to time. The latest version of the policy will always be posted at cpma-ampc.ca/legal/privacy, along with the effective date.

14. Contact

Questions, concerns, or requests regarding this policy should be directed to:

Privacy officer
Canadian Podiatric Medical Association
Email: privacy@cpma-ampc.ca
Website: cpma-ampc.ca